RETURN POLICY
YOU CAN ONLY RETURN T-SHIRTS AND OTHER ALTCULT STREETWEAR.
SALES OF STICKERS AND POSTERS ARE FINAL - THEY CANNOT BE REFUNDED
OR RETURNED.
At altcult we want you
to love what you order. If you're not satisfied with t-shirts
you have purchased, please return the item(s) for an exchange,
refund or webstore credit. Shipping and handling costs are not
refundable.
All
returns must be made within 7 days of receipt of your order.
All returns must be in 100% new condition, not worn, nor washed
and all tags in place. Please ensure returned clothing is packaged
safely, as we cannot accept damaged returns. We will assess all
returned item’s condition and refuse any damaged, worn
or washed items. Any costs associated with sending such refused
items back to you are your responsibility.
ANY ITEMS SENT TO US AFTER 7 DAYS OF RECEIPT OF YOUR ORDER,
OR RECEIVED NOT IN ORIGINAL CONDITION WILL BE REFUSED. ANY COSTS
ASSOCIATED WITH SENDING SUCH REFUSED ITEMS BACK TO YOU ARE YOUR
RESPONSIBILITY.
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When returning goods, let us know what you would like in return
whether it is an exchange, refund or webstore credit. Please
ensure that you send returned goods back using recorded delivery,
so you have proof of posting. Any costs associated with the return
of items by you to us are your responsibility, including return
postage of items back to you.
If you received the wrong item(s) (not the one indicated in
our invoice) we will reimburse you for the cost of shipping the
item back to us and pay the shipping cost of the correct item(s)
to you.
Cancellation of order
To cancel an order, please contact
us immediately. Unfortunately, we are unable to accept cancellations
for products that have already been shipped and our Return Policy
will apply in that case.
If you have any other questions about returns please contact
us.
altcult reserves
the right to update this return policy at anytime. |